Iridium 9555 - Power On Messages

Meaning and Recommended Action

Bad Card 

Your SIM card has been damaged or incorrectly issued. Contact your service provider for information. 

Check Card 

The SIM card is damaged or inserted the wrong way. 

Denied 

Your phone has seen a network but has been denied access. 

SIM PIN 

Enter the four- to eight-digit SIM card PIN code provided by your service provider and press OK to proceed. See “Using the Security Menu” on page 157, for more information about your SIM. 

Invalid Account 

Check that your SIM card is active. Contact your service provider.

Phone PIN 

The phone has been locked. To unlock the phone, you must enter the correct Phone PIN number. 

PIN Blocked 

When the PIN number has been entered incorrectly three times in a row, the phone automatically blocks the PIN. To unblock the pin, enter the PUK1 code for the phone by entering **05* from the main screen. The PUK codes will come with your new SIM, or please contact customercare@roadpost.com

1. Turn phone ON. Phone will display PIN BLOCKED
2. Enter **05* press Green button
3. You will be prompted for the SIM PUK Code
4. Enter the PUK1 code
5. Scroll down to 'New PIN'
6. Enter 1111 (1111 is the default)
7. Scroll down to 'Verify New PIN'
8. Enter 1111 and press OK/Green button
9. The phone will now be unblocked and show 'COMPLETED'. The new SIM PIN is 1111.

Searching for Iridium... 

The phone is attempting to establish communications with the satellite network. This message appears while your phone searches for a network connection.

Registered 

Your phone is now registered with the network. 

PIN 2 Blocked 

When the PIN2 number has been entered incorrectly three times in a row, the phone automatically blocks the PIN. 

To unblock the PIN2 enter the PUK2 code for the phone by entering **052* from the main screen.
NOTE: PIN2/PUK2 is only used for enabling and disabling restricted dialing on a phone.

PUK Blocked - Contact Supplier

If PUK 1 has been burned out from too many incorrect attempts, the SIM card will need replacement. The PUK 2 code is only used for enabling and disabling restricted dialing on a phone. Contact customercare@roadpost.com to replace the SIM card.