Comment contacter l’assistance Roadpost

Our goal is to get you answers quickly and conveniently. The fastest way to reach us is through our AI Chatbot or the online Contact Us form.

Support Hours for Live Agents
Monday to Friday · 9 AM to 5 PM (Pacific Time)

Important Information

All account changes must be requested in writing. We cannot process account changes without confirmation from the verified account holder.

Chat With Us – Fastest Option

• Click the chat bubble at the bottom-right of any page on BlueCosmo.ca.

  

• Select a topic or ask a question. The chatbot can handle most requests instantly.

• To speak with a live agent, type "agent" and you will be placed in the queue (during support hours).

• If no agents are available, you will receive a ticket number and a response within one business day.

Why Use Chat?

• No long wait times

• Step-by-step guidance in real time

• Available 24/7

Email or Online Contact Form

Use our secure form to open a support ticket. You will receive a confirmation email and tracking number.

BlueCosmo Contact Us Form 

The form also lists our phone numbers if you prefer to call.

Account changes must be requested in writing, so the form is the fastest way to request updates such as plan changes, suspensions, or cancellations.

You can also email us directly at customercare@bluecosmo.com.

Phone Support (Limited Availability)

• Customer Care: +1 (888) 290-1616

• International: +1 (416) 253-4539

Tip: Phone wait times may be longer during peak periods. For faster service, use chat.

After Hours Support

• Limited after-hours support is available.

• You can call or email us and we will follow up.

• Technical Support: +1 (888) 622-7368

Mailing Addresses