Syncing inReach SE / Explorer with Explore Portal

Using inReach Sync

After adding or editing Contacts, QuickText, or Preset Messages on your Explore account you will need to sync your inReach to ensure the changes are accurately reflected on your device. When you sync your device with the Explore site, your Contacts, QuickText and Preset Messages, Facebook, Twitter, and MapShare details will be loaded on to your device. A micro-USB cable and PC or Mac is required for a sync.

IMPORTANT: 

• The inReach Sync app is also used to update the firmware on the suite of inReach devices. Use the instructions below to update the firmware on an inReach in need of a firmware update.
• The inReach Sync app can only be installed on a Windows or Mac computer. 
• The inReach Sync app cannot be installed or used on an Android, iOS phone or tablet.
• It is highly recommended to sync your inReach device prior to a trip. This ensures that your device has the latest firmware, which is important for proper satellite communications.

This article explains how to sync your inReach with the Explore Portal.

inReach Sync for Windows

1. Using the provided micro-USB cable, plug the inReach into the computer.

2. Ensure you have the latest version of inReach Sync for Windows:
Installing inReach Sync for Windows

3. Launch the inReach Sync application.  If prompted to login, enter the same email and password used to login to your account. 

NOTE: The inReach Sync icon can be found on your desktop or in your Start Menu under Garmin. If you have not installed the inReach Sync app, you will need to do so from the Plans & Devices tab in the Explore portal. Instructions are provided in Step 2 above.

4. The inReach Sync app will automatically detect your inReach and begin syncing your account info to the device. 

5. When syncing has completed, "Your inReach is up to date" will be displayed along with a GREEN checkmark. Close the inReach Sync app and you're ready to begin using your inReach.

inReach Sync for Mac

1. Using the provided micro-USB cable, plug the inReach into the computer.

2. Ensure you have the latest version of inReach Sync for Mac:
Installing inReach Sync for Mac

3. Launch the inReach Sync application.  If prompted to login, enter the same email and password used to login to your account. 

NOTE: The inReach Sync icon can be found on your dock or in your Application folder (Finder > GO > Applications). If you have not installed the inReach Sync app, you will need to do so from the Plans & Devices tab in the Explore portal. Instructions are provided in Step 2 above.

4. The inReach Sync app will automatically detect your inReach and begin syncing your account info to the device. 

5. When syncing has completed, "Your inReach is up to date" will be displayed along with a GREEN checkmark. Close the inReach Sync app and you're ready to begin using your inReach.

NOTE:

There are three kinds of sync methods that are available:

One, is when you sync wired to a computer via USB cable. 

Second is when you sync through the Earthmate app. (NOTE: This only syncs Explore portal data to the App. It does not sync the inReach device.)

Third is when the device updates it set profile in a network sync (pro accounts only.)

Network sync updates the profile which is a series of controls for what feature device has access to and what those settings are. The sync that occurs through the Earthmate app syncs Contacts, Preset Messages, Quick Texts and profiles. The sync that occurs when you plug the device into a computer syncs everything above plus firmware. By default you should always use the USB sync via computer if possible. 

What If My Plan is Suspended?

Only data from the account and firmware updates will sync to an inReach device while suspended.

Data recorded by an inReach device will not sync to Earthmate® or to the Garmin Explore website. Data recorded during this period will sync once the account has an active subscription.

inReach Sync tutorial Videos