Inmarsat has informed Roadpost of the end of IsatPhone Pro support. The IsatPhone Pro was the original IsatPhone model released in 2010. In November 2014, Inmarsat had declared the IsatPhone Pro as "end of life" and discontinued manufacturing the IsatPhone Pro.
As of October 1, 2019, Inmarsat will no longer provide out of warranty repairs, troubleshooting, or firmware updates. Roadpost will continue to provide limited troubleshooting for the IsatPhone Pro. Repair services and replacement phones will no longer be provided. Defective handsets will need to be replaced with the IsatPhone 2 model.
Below is a reference picture of the IsatPhone Pro model to assist you with identifying your handset model.