Our Exclusive Promise — To Keep You Connected
We know a customer’s satellite device is a crucial communications tool. That’s why we’ve designed this no non-sense guarantee -- if your device is damaged or broken we promise to have you up and running within days!
Not only is this the best repair or replacement guarantee in the industry, it is another way of delivering on our commitment to keep you connected wherever you may work or play.
How it works: Send us your defective device along with a completed RMA form and we’ll ship you a repaired or replacement device (new or refurbished) within five (5) business days — regardless of the warranty status*. Yes, that’s right, our guarantee even applies to hardware that is no longer covered by the manufacturer’s warranty or a Roadpost extended warranty.
Need to get an RMA started? Visit your local dealer or contact us.
*Hardware no longer covered by the manufacturer or Roadpost’s extended warranty may be charged repair or replacement fees.