Feature Overview: Monitor Me
Monitor Me is a feature that is available exclusively on the GeoPro mobile app. Monitor Me is a monitoring feature that can be initiated by a user when facing asituation that is riskier than usual. It allows the user to set a check-in interval (See Fig. 1) and will remind the user to check-in periodically. By having the user check-in periodically GeoPro can ensure their safety.
When Monitor Me is initiated, a countdown timer will be started based on the selected interval (See Fig. 2). The escalation contacts on the account will be notified and provided with the interval details. The active monitoring session will also be displayed on the dashboard of the GeoPro Web App ensuring awareness for Administrators and Monitors logged in to the system. The user will be prompted to check-in each time the countdown timer has expired (See Fig. 3). If the user is unable to check-in once the timer has expired, an alert will be sent to the escalation contacts on the account. This alert will advise your escalation contacts that a check-in has been missed and is overdue. The Monitor Me tab will also display Overdue! when a check-in has been missed (See Fig 4) as well as the dashboard of the GeoPro Web App.
If you've selected to have your account monitored by GEOS and you've also selected the option to have GEOS monitor missed check-ins, GEOS’ International Emergency Response Call Centre will also receive the alert and contact the user to confirm their safety. If required, GEOS will work with first responders to dispatch and coordinate rescue. If assistance is not required, the user, Administrator or Monitor can simply check-in to clear the overdue state.
Fig. 1: Monitor Me & Configurable Interval
Fig. 2: Monitor Me Enabled | Fig. 3: Monitor Me Check-In Alert
Fig. 4: Monitor Me Overdue