Canned Messages are predefined messages which are intended to save you time from manually typing a message using the virtual keyboard on the device. Administrators, have the ability to define up to 15 Global Canned Messages and you as the user have the ability to define up to 5 Device Canned Messages.
This article explains how to your manage device Canned Messages.
Note: Changes to any of your device Canned Messages will require you to re-sync in order for the changes to appear on your device.
1. To manage your device Canned Messages, navigate to the Home tab and select Configure.
2. From the device configuration page, select Canned Messages from the list.
Select the Device Messages tab followed by any of the messages or an empty field from the list.
4. Enter the desired message content in to the text box and Save when finished.
5. Next, you will be presented with a pop-up indicating "Please sync your device". Once you have finished managing your device's Canned Messages, you must sync in order for the messages to appear on the device.