Inmarsat Planned Maintenance, Feb 6 2024

Inmarsat has made Roadpost aware of a planned maintenance on Feb 6th, 2024. 

Reason for notice: Planned Maintenance

Services affected: I4 Prepaid Platform

Date of maintenance: Tuesday Feb 6th, 2024

Time maintenance begins: 13:00 UTC (08:00 ET) 

Estimated completion: 16:00 UTC (11:00 ET) Feb 6th 2024

During this time, Inmarsat i4 Prepay API will undergoing maintenance and further enhancements.

Potential impacts: This activity will affect access to the I4 Prepay portal, I4 Prepay SOAP API during this period.

• During this time, provisioning will be delayed including activation, deactivation and suspension. 
• Order Provisioning and completion will get delayed.
• Orders will be queued and processed once the database maintenance is complete. 
• Prepay and Postpay users will still be able to connect their terminals to the network and pass traffic.
• Prepay voucher top-up via the Prepay Account Enquiry GUI and API will remain available, and users will be able to continue using the IVR and USSD services for top-up and balance query.

We apologize for any inconvenience. 

Roadpost Customer Care