Iridium has received reports of certain irregularities in the Iridium Mail & Web application. Iridium has identified these concerns and is committed to provide its app users with an enriched experience by taking utmost measures to resolve these issues.
Iridium has developed both short term and long term approaches to help alleviate the identified reports. Details of the reports, their symptoms, affected platforms, andsteps to resolve them can be found in the Roadpost knowledgebase articles below.
Iridium GO! "Connection Failed" or "Could not connect to the network" error: http://support.roadpost.com/kb/articles/302-iridium-go-connection-failed-or-could-not-connect-to-the-network-error-ios-and-android
Iridium GO! Web Browser "Failed to connect: Proxy refusing connection" (iOS only): http://support.roadpost.com/kb/articles/301-iridium-web-browser-failed-to-connect-proxy-refusing-connection-ios-only
For further clarification or assistance, please don't hesitate to contact our Technical Support department at 1-888-280-1616 or via email, firstname.lastname@example.org.
The Roadpost Team